Cancellation & Refund Policy
Last updated 21 October 2026
Try before you buy
Every new account gets full access to everything for 3 days after you sign up, then a free sample of 2 questions from every subject in each section, and at least 10 in each section and each book, so you can see exactly what you get before paying.
Refunds
- Plans are digital and full access starts the moment payment succeeds, so all sales are final and we don't give refunds once a plan is active.
- If you were charged twice for the same purchase, or money left your account but your plan didn't switch on, contact us with your Razorpay payment ID. We will check it and either switch your plan on or refund that payment in full.
- Approved refunds go back to the original payment method within 5–7 working days.
Cancellation
Plans are one-time payments and never renew on their own, so there is nothing to cancel: your access simply ends on the date shown on your Account page.
Delivery
ASTRA is an online service and nothing is shipped. Access is delivered instantly to your account after payment, and you can see your plan and its end date on your Account page.
